Job Description
- Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management or equivalent.
- At least 4-5 Year(s) of Store Managerial experience in the related field is required for this position.
- Required Skill(s): management, store operations, customer service, selling, communication, leadership, interpersonal
- Required: Store Manager specialized in Sales - Retail/General/Food or equivalent.
- Willing to be assigned at Our Home SM City Cebu Annex or SM Cebu Seaside
**Compensation package for discussion
Job Descrpition
Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.
Key Accountabilities
1. Sales Achievement Plan
- Execute directions and sales strategies to achieve or improve on sales targets.
- Propose innovative ideas to increase market share.
- Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.
2. Customer Engagement
- Ensure high levels of customers’ satisfaction through excellent service.
- Handle customer complaints, with the end in view of promoting customer goodwill.
- Obtain information from customers and sales people on merchandise for feedback to merchandising and management.
3. Store Administration
- Ensure standard operating procedures and compliance to Company policies are strictly implemented.
- Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.
- Maintain good merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.
- Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.
- Ensure strict adherence of counter personnel to set counter policies, systems and procedures.
4. Merchandise and Stock Management
- Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.
- Enforce standard procedures to ensure that merchandise is correctly tagged/priced.
- Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.
- Implement measures to reduce merchandise losses for improved profitability. Increase subordinates’ consciousness of merchandise security requirements.
5. People Management
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.
- Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)
- Motivate staff.
- Coordinate with HR to hire the right candidates.
Job Types: Full-time, Permanent
Pay: From Php35,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
Education:
- Bachelor's (Required)
Experience:
- Store Managerial: 4 years (Required)
- Retail/Food/Store Operations - Managerial: 4 years (Required)
Work Location: In person