The Operations Head will be responsible for leading and overseeing the day-to-day operations of the company’s restaurant, warehouse, and logistics functions. This role ensures smooth, efficient, and cost-effective business operations while maintaining the highest standards of service quality, compliance, and customer satisfaction. The Operations Head will manage cross-functional teams, optimize operational workflows, and drive continuous improvements to support business growth.
Key Responsibilities
Restaurant Operations
- Oversee daily restaurant operations, including food quality, service standards, staffing, and customer experience.
- Monitor sales performance, cost controls, and profitability.
- Implement health, safety, and sanitation standards to ensure compliance with local regulations.
- Support menu planning, inventory control, and supplier management.
- Lead staff training, scheduling, and performance management.
Warehouse Operations
- Manage warehouse processes, including inventory management, storage, and order fulfillment.
- Ensure proper stock rotation, accurate tracking, and minimal wastage/losses.
- Implement safety and security protocols for warehouse facilities.
- Streamline processes to improve efficiency, accuracy, and space utilization.
Logistics Management
- Oversee inbound and outbound logistics to ensure timely, cost-efficient, and accurate deliveries.
- Manage partnerships with logistics providers and suppliers.
- Optimize routes, schedules, and fleet utilization.
- Ensure compliance with transport regulations and company policies.
General Leadership & Strategy
- Develop, implement, and monitor standard operating procedures (SOPs) across all functions.
- Prepare and analyze operational reports, identifying areas for improvement.
- Lead and motivate teams across multiple functions to deliver results.
- Work closely with the Owners/Managing Director on strategic initiatives.
- Manage budgets, control costs, and maximize operational efficiency
Perks
- Housing allowance will be provided
- Food allowance
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Discounted lunch
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Location:
- Batangas (Required)
Work Location: In person