The Remote Operations Center (ROC) Manila is part of Service Operations, providing 24/7 IT support and services to global customers in 80 countries. The team is responsible for remotely monitoring IT/OT assets for Vestas' customers worldwide.
Remote Operations Centers > Remote Operations Center Manila > ROC Manila - Plant Asset Monitoring Team 3
Responsibilities
- Remote monitoring and alarm resolution on IT/OT assets for all customers around the globe
- Incident handling for IT/OT related issues for all in-scope customers and services
- Request fulfillment for IT/OT services in-scope, i.e., user management
- Maintain and deploy system patches and upgrades
- Create and Maintain Technical Documentation
- Provide insights on the health of the systems by regular reporting and analysis with the stakeholders
Qualifications
- Candidate must possess at least a Bachelor's Degree in Computer Science or Computer Engineering, or Information Technology, or equivalent
- 1-2 Year Experience in Monitoring, Configuring, and Managing Windows Server
- Basic knowledge of Microsoft SQL Scripting and VMware
- Experience working on a Global Set-up
- ITIL/ITSM experience
- Knowledge of Python or other programming languages
Competencies
- Organized and have a methodical approach to work
- Proficient communication and interpersonal skills
- Global mindset
- Willing to work on shifting schedule, including weekends and holidays
- Willing to work on a hybrid set-up
What we offer
We offer you an exciting role with great professional and personal development opportunities in an inspiring, progressive, international work environment at an established manufacturer of wind turbines. We offer attractive company perks like fitness subsidy, health insurance, pension, life insurance, medical allowance, travel allowance, internet allowance, etc. We have a modern, inspiring office overlooking Manila Bay, conveniently located near public transport. We believe in work-life balance and plan annual off-site outings, team building, and sports events. In Vestas, you will experience an innovative environment where learning and growth are consistent, enhancing your personal and professional development.
Additional Information
We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of July 2025.
Additional Benefits
- Wellness Subsidy
- Retirement Benefit Plan
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.