Main Job Tasks, Duties and Responsibilities
- Contact businesses a by telephone to promote product and services
- Explain the product or service to potential customers
- Provide pricing details
- Handle customer questions
- Obtain customer information including names and addresses
- Record customer details including reaction to the product or service offered
- Receive orders over the telephone
- Input order details into the computer system
- Record customer details and details of transaction
- Obtain contact details of potential customers from sources including telephone directories and purchased lists
- Schedule appointments for sales staff/marketing staff to meet prospective customers
- Answer telephone calls from potential customers who are responding to advertisements
- Contact customers to follow up on initial interaction
Education and Experience
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Proficiency in relevant computer applications
Key Telemarketer Skills and Competencies
- Communication skills
- Information gathering and management
- Persuasiveness
- Adaptability
- Initiative
- Tenacious
- Resilient
- Negotiation skills
- Stress tolerance
- High energy levels
- Self motivation
Job Type: Full-time
Benefits:
- Free parking
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Mabalacat, Pampanga: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Telemarketer: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person