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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday.
We’re looking for a Training Specialist to help our sales team succeed by making sure they have the right tools, training, and support—especially when it comes to using our CRM and other key systems. In this role, you’ll work with different teams to create easy-to-follow training and resources. You’ll also support our Go-To-Market (GTM) Sales team by helping everyone understand how we’ll reach our goals through great enablement and support.
What you’ll be doing:
- Design, build, and deliver training programs—covering everything from product knowledge to CRM use and company policies.
- Keep teams informed by sharing updates on process changes, new initiatives, and product or feature launches, and help make sure these changes are adopted smoothly.
- Work closely with operations and other stakeholders to understand team performance and identify training needs—both for individuals and groups.
- Tailor training content to suit different teams, roles, and learning styles.
- Lead engaging in-person and virtual training sessions to ensure effective learning.
- Make sure all training materials are current, relevant, and aligned with company goals and strategy.
- Collaborate with enablement leaders to find and implement tools that improve learning, performance, and efficiency.
- Be open to working flexible hours when needed to support global teams and project timelines.
What you need to bring:
We're looking for a candidate who has experience with the following:
- Being a strong communicator who’s comfortable starting conversations and engaging with different teams
- Managing multiple projects and priorities at the same time in a fast-paced environment
- Taking initiative and working independently to drive tasks forward
- Adapting to flexible working hours when required by project timelines or team needs
- Creating and maintaining clear, well-organised documentation that others can easily follow
Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!
What’s in it for you?
Come live the Lightspeed experience...
- Ability to do your job in a permanent work from home environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy and healthy:
- Market-leading salary package
- Permanent work from home setup
- Coworking space available, if needed
- We follow the PH holidays!
- Benefits you can enjoy from day one:
- HMO for you and your 2 dependents (Maxicare)
- 15 Vacation leaves
- 10 Sick leaves
- Government Mandated Benefits
- Food Allowance of 1000PHP per month
- Work from Home Allowance of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
- Opportunity to grow your career in a company that values internal mobility
- Exciting online and in-person events hosted regularly by our Manila Culture Club
Not yet convinced?
For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.