JOB DESCRIPTION:
We are seeking an experienced and motivated Travel Associate that is responsible to help clients plan, book, and manage their travel arrangements. This includes understanding client needs, researching destinations and travel options, booking flights, accommodations, and other services, and providing excellent customer service throughout the process.
● Excellent English communication skills – verbal, presentation and written.
● Customer service skills to fully meet clients’ needs.
● Assisting clients with any questions or issues before, during, and after their trip.
● Able to maintain confidentiality of company and client information.
● Good organizational and problem-solving skills, ability to work under pressure.
● Helping clients establish realistic budgets for their trips and working to develop travel packages that align with those budgets
● Creating day-by-day itineraries personalized based on clients’ ages, interests, preferences and budgets.
● Following up with clients about travel plans and making adjustments as needed.
REQUIREMENTS:
● Proven experience as a Travel Associate or similar leadership role, preferably in the Tourism Industry.
● Strong organizational and multitasking abilities.
● Customer service oriented with a problem-solving mindset.
● Excellent communication, negotiation, and interpersonal abilities.
● Analytical, and problem-solving skills are essential.
● Strategic thinker with a results-driven mindset
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Initao: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person