This is a remote position.
Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.
Job Type: Full-time
Responsibilities:
- Manage all client communications and maintain proactive updates on job status
- Process invoices within 24 hours of job completion, ensuring accuracy in labor and materials pricing
- Track job profitability including labor hours, material costs, and margins
- Maintain organized documentation of all jobs including photos, labor records, and material usage
- Handle quality control documentation for contractor work
- Support scheduling and coordination of both regular and after-hours work
- Manage email communications and maintain inbox organization
- Create and maintain systematic processes for job documentation and financial tracking
- Assist in developing and maintaining pricing structures for services and materials
- Monitor payment collection and follow up on overdue accounts
Scopes:
- Process management for jobs valued from $100 to $10,000+
- Handle communication with residential, commercial, and industrial clients
- Manage documentation and tracking for 130/hour labor rate plus materials
- Maintain records for multiple contractor relationships
- Track and document both regular business hours and after-hours work
- Monitor and maintain minimum 50% margins on materials
- Support business growth initiatives while maintaining existing operations
Requirements
Requirements:
- Strong attention to detail and excellent organizational skills
- Proficiency with Xero accounting software
- Experience with ServiceM8 or similar job management systems preferred
- Excellent written and verbal communication skills
- Ability to maintain high accuracy in financial calculations and data entry
- Experience in creating and maintaining systematic processes
- Strong time management and ability to meet tight deadlines
- Comfortable working with technical terminology
- Ability to maintain confidentiality and handle sensitive information
Benefits
Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job