Job Description
Ø Interviews incoming patient or representative and enters information required for admission into computer
Ø Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill
Ø Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges
Ø Escorts patient or arranges for escort to assigned room or ward
Ø Enters patient admitting information into computer and routes printed copy to designated department
Ø Obtains signed statement from patient to protect hospitals interests
Ø May assign patient to room or ward
Ø May compile data for occupancy and census records
Ø May store patient's valuables
Ø May receive payments on account
Ø Answer incoming phone calls, and to correlate them to the unit required
Ø Responsible for providing information about fees, working hours, directions and access and payment schedule
Ø Responsible for providing information about fees, working hours, directions and access and payment schedule
Ø Perform other related duties as required
Qualification
Ø College Diploma in any related business course
Ø Ability to maintain a high level of accuracy confidentiality
Ø Excellent interpersonal skills
Ø Team building skills
Ø Decision making skills
Ø Effective verbal and listening communication skills
Attention to details and high level of accuracy
Job Type: Full-time
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
Work Location: In person
