- Responsible for the achievement of the sales and target of the station including the proper maintenance of products and services based on standards and ensures that quality products are available in the station at all times. Initiates projects and activities that will help generate or improve sales of the stations.
- Supervises and ensures the training of all direct reports
- Ensures proper implementation of Employee Discipline and company rules to all direct reports
- Acts as a role model in complying with company policies and ensures that staff comply with all policies and work requirements at all time
- Reviews individual performance and identify training and development needs
- Ensures that all security measures and control are in place at all times.
- Ensures that all security personnel are properly equipped to handle security issues in the store
- Provides adequate monitor of performance of all security personnel and ensures that sub-standard performance is acted upon accordingly
- Submits punctually accurate reports of all security status and concern
- Ensures that all security personnel are adequately equipped to conduct proper handling of all customer service and pilferage issues and concerns that may arise in the station
- Practices excellent customer service at all times to serve as role model to his subordinates
- Ensures that customer service is properly implemented
- Attends to customer inquiries/feedback and complaints for immediate action and solution
Job Types: Full-time, Permanent
Work Location: In person
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