Area Supervisor
Qualifications:
· Graduate of any 4 year course
· With at least 3 years of work related experience in the same capacity from the same industry fast food chain, or casual/fine dining restaurant
· Can handle multiple store locations
· With above average communication skills
· Very keen to details
· Flexible, can work under pressure & longer hours
Duties & Responsibilities:
· Involved in acquisition and development of new branches
· Continuously developing existing stores
· Involved in the setting of sales and financial targets
· Takes action to address underperforming stores
· Oversees each store location and monitoring and reporting on performance
· Comprehends interprets and analyses sales figures
· Ensuring presentation and compliance in stores are in accordance with the company standards
· Presides team meeting to discuss sales initiatives and strategies
· Implements a retail plan for the area in line with the company strategy
· Responsible for the brand marketing, media exposure and press releases in the respective area
· Acts as mediator in resolving customer’s or supplier’s concern and issues
· Manages direct reports
· Coaches, inspires and motivates staff to increase sales
· Decides which staff member will be promoted
· Identifying and delivering all relevant / appropriate opportunities to address current situation
Skills:
· Can drive KPI's and sales in order to achieve sales target
· Has the ability to ensure continuous improvement of customer service standards across the area
· Manages under performing team leaders and employees
· Leads retail teams at disparate locations
· Targets and develops specific markets
· Has the ability to creatively solve issues, concerns and problems
· Has an extensive knowledge in health and safety, environmental health and other legal compliance with various government agencies
· Confident and enthusiastic
· With exceptional communication skills
· With a very strong leadership and interpersonal influencing skills
· With a very high tolerance level and objective even under pressure
· Generally consistent and fair
Job Types: Full-time, Permanent
Benefits:
- Paid training
Work Location: In person