Job description
Knowledge and Skills Requirements
- Graduate of Bachelor of Science in Electrical/Mechanical Engineering.
· Capable of negotiating effectively with the project team and subcontractors.
· Can relate effectively to all types of people in the organization and with other trade contractors.
- Has strong leadership and management skills.
- At least 10-15 years of experience in handling generator repair, troubleshooting, maintenance, and Sales Management
- Computer literate
- Able to read and analyze wiring and schematic diagrams.
- Sales Skills Management
Job Description
- Supervise daily service operations such as site deployments, testing and commissioning, after-sales customer support, troubleshooting, repairs, and maintenance of diesel generator sets to attain customer satisfaction.
- Supervise and assist chief mechanics, senior electrical, field service engineers, and technicians to ensure efficient and effective operations.
- Develop accurate cost proposals for repair and preventive maintenance of diesel generator sets and maintain monthly sales targets.
- Create extensive technical engineering reports based on field service recommendations to be presented and discussed with customers.
- Conduct customer meetings and technical justification onsite and online.
- Offer first-hand generator set after-sales technical support to customers through onsite, email, and phone set-up to maintain zero complaints and gain positive feedback.
- Offer accurate troubleshooting guides and procedures from basic to advanced generator issues to maintain zero back jobs.
- Monitor and enhance technician productivity and repair quality through regular oversight to achieve zero delays, zero accidents, and effective labor optimization.
OTHER RESPONSIBILITIES
· Regular submission of technical sales reports for review of the General Manager for Service Operations.
· Provide assistance to inter-department personnel for the requirement and completion of service jobs.
· Provide assistance to the service coordinator in overseeing site deployment and monitoring of service vehicles.
Job Types: Full-time, Permanent
Pay: Php45,000.00 - Php50,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Carmona 4116 04A: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Service and Sales : 10 years (Preferred)
Work Location: In person
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