We are seeking a flexible, reliable, and professional individual to join our team as a Bank Staff Member. This role is ideal for someone who can provide support across various departments as needed, ensuring smooth operations and exceptional customer service.
- Provide administrative support across departments when required
- Assist with customer service, including answering phones, responding to inquiries, and managing appointments
- Support with clerical duties such as filing, data entry, and document handling
- Process cash deposits, withdrawals, and other banking transactions accurately and efficiently
- Handle customer inquiries and provide information on bank products and services
- Maintain and balance cash drawers at the beginning and end of each shift
- Identify and report suspicious transactions in line with compliance procedures
- Assist with opening and closing of accounts and updating customer records
- Cross-sell banking products and refer customers to other departments as needed
- Ensure a high level of customer satisfaction and maintain professional service standards
- Support other departments during peak times or staff shortages
Requirements:
- Previous experience in a bank, finance, office administration, or customer service role preferred
- Excellent interpersonal and communication skills
- Ability to multitask and adapt to changing priorities
- High level of professionalism and discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Flexible schedule
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Tarlac City (Tarlac): Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor's (Required)
Work Location: In person
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