POSITION SUMMARY
The Billing Specialist is responsible for reviewing billing data/information, maintain timely submission of bills to insurances and clients and maintain accurate billing records and documentation.
JOB RESPONSIBILITIES:
- Review, prepare and issue accurate billing data to payors and customers based on contracts, services rendered and product deliveries.
- Respond to billing inquiries and help resolve discrepancies.
- Maintain up to date records of billing transactions.
- Collaborate with internal departments to ensure billing accuracy.
- Generate reports related to Billing and Collections.
- Applies knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients and internal departments.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS:
- Prior Revenue Cycle Management experience preferred (Billing or Collections).
- One to two years customer service or provider relations experience preferred.
- Associate degree or equivalent with a minimum of three years relevant working experience.
COMMUNICATION SKILLS
- Ability to provide superior customer service and meet customer satisfaction expectations.
- Detail & Team Oriented
- Communication & Writing Skills
- Organization/Time Management Skills
- Human Relation Skills
- Excellent oral and written communication skills.
- Detail oriented with a focus on exceptional customer service.
- Excellent PC skills and organizational skills.
TECHNICAL SKILLS
- Basic Excel, Word and Outlook experience required.
- Demonstrates proficiency and accuracy using Alere Home Monitoring data management systems which are directly related to the specific job function.
- Strong Computer/Software Skills
PHYSICAL ABILITIES
- Perform some repetitive motion activities.
- Sit for long periods of time.
- Requires close vision and the ability to adjust eye focus often.
- Required to reach with hands and arms.
WORK SCHEDULE
- Must be able to work the shift established at the designated work site.
- Must be able to work an 8-hour shift.
- Must be able to work Monday through Friday
- Occasional weekend work may be required.
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