Essential duties
The role will be assigned but not limited to the following responsibilities:
• Responsible for providing administrative support to sales & marketing team.
• Issue sales orders, arrange delivery & collection for B2B customers
• Prepare daily reports and handle daily admin tasks.
• Undergo cross-training and handle other functions as assigned by the Team Leader
• Communicate proactively and positively with all members of Canon Asia & CBSC
• Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers
• Other task/s that may be assigned from time to time
Primary Job Functions:
• Processing of Hardware Sales
o Preparing and processing Sales Order (eDelivery)
o Uploading delivery schedule on SFDC
o Managing DO(for billing preparation)
o Process Billing (modify and invoice)
o Raise Credit To Settle Outstanding Lease with Leasing Company /Customer
o Collect Machine (for Internal Lease/Trade In/Dispose/Demo)
o Leasing Differential
• Processing of Intangible Sales (eg. CBS,Software)
o Raise Free text invoice/ Dealer Incentives
• Order 2 Cash for Papers
o Upload Price List of Papers
o Create Standing Orders for FOC Paper
o Create Bulk deal orders For Paper
o Upload Invoices Into Customer Portal
• Manage Goods Return/Rebilling
o Process Goods Return Invoice(GRI), No Movement
o Process For Rebilling
Qualifications & Experience
1. Bachelor’s degree in finance or any discipline
• 2 – 3 years relevant working experience in sales order processing and customer service would be advantage
• Proficient in Microsoft Office and computer knowledge
• Good command of spoken and written English
• Good interpersonal and communication skills
• Self-motivated, detail-minded, and able to work under pressure.