The Branch Assistant is responsible for supporting daily branch operations, ensuring timely and accurate order delivery, and providing excellent customer service. This role includes handling cash deposits, managing inventory, and maintaining branch cleanliness. The Branch Assistant safely transports items and documents between locations, operates the company motorcycle, including its proper maintenance. Additionally, they assist with sales processing, documentation, and reporting, while promptly addressing any incidents or maintenance needs to support smooth branch operations.
DUTIES AND RESPONSIBILITIES:
1. Sales and Customer Service
- Accurately processes sales and receipt transactions on a daily basis, ensuring all sales invoices are issued and all documentation is up to date.
- Provides excellent customer service, ensuring a positive client experience that fosters long-term relationships and enhances overall satisfaction with the branch.
- Addresses client inquiries about products and services, working to enhance customer satisfaction and long-term loyalty.
- Ensures timely and accurate delivery of client orders, while providing professional and friendly customer service to foster positive relationships and repeat business.
2. Inventory and Stock Management
- Conducts daily inventory and checking to ensure stock accuracy and prevent discrepancies.
- Supports the receipt and organization of stock and facilitates the timely delivery of supplies between branches, the warehouse, and other locations as needed.
3. Cash Handling and Financial Procedures
- Manages daily cash deposits in strict adherence to branch protocols and security procedures.
- Safeguards cash and deposit-related documents during transport, ensuring the accuracy of financial handling.
- Ensures that cash sales are verified and double checked in the presence of either the Branch Head, Junior Branch Head, OIC, or fellow BA to maintain accuracy and accountability, especially before making bank deposits.
4. Branch Operations and Maintenance
- Assists with daily branch operations, including sales processing, inventory management, and maintaining a clean, safe environment for staff and customers.
- Maintains the branch cleanliness and orderliness to ensure all areas are well-organized and tidy for a professional and efficient working environment.
- Promptly reports any incidents, repair needs, or maintenance issues to the Branch Head or Operations Supervisor to ensure uninterrupted branch operations.
- Performs cashiering process
5. Motorcycle Operations and Maintenance
- Safely operates the company motorcycle to transport items and documents between branches, the main office, and other required locations.
- Regularly maintains the motorcycle for optimal performance, ensuring timely registration and adherence to traffic regulations.
Other Duties:
- Performs other related duties as assigned to support branch operations and company objectives.
- Demonstrates flexibility to be transferred to other branches as needed to support operational requirements.
- Performs other related duties that may be assigned from time to time.
Job Types: Full-time, Permanent
Pay: Php645.00 per day
Benefits:
- Health insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Application Question(s):
- Can you lift heavy objects up to 25kg?
Work Location: In person
