E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
Business Analyst – Global Trade Management
Bangalore
Summary:
Global trade is becoming increasingly complex and costly to manage. Companies now source from and sell within more jurisdictions than ever, and trade regulations fluctuate with greater frequency. Meanwhile, penalties for non-compliance are growing more severe. With the right platform, organizations can navigate these challenges and use trade agreements and duty management programs to improve margins for new growth and competitive advantage. E2open’s suite of Global Trade Management intelligent applications helps companies achieve their goals by providing a consolidated supply chain platform to efficiently plan, execute and administer global trade.
Business Analyst analyzes our customers’ trade compliance processes and implements E2open’s Global Trade Management Intelligent Application Suite to meet customers’ business needs. Business Analyst is the subject matter expert in E2open’s Global Trade Management Intelligent Application Suite during the customer implementation.
Responsibilities:
Solution Design, Development and Delivery
- Contributes to the team in Implementation of E2open solutions, which including:
- Conduct Requirement gathering & analyze Customer As-Is Trade Compliance Processes.
- Need thorough knowledge on supply chain processes and Global Trade Management.
- Define To – Be Trade Compliance processes by implementing E2Open Trade solutions
- Work with Senior Solution Archietects to Identify the gaps & determine the need for custom enhancements required if any.
- Under the guidance of senior SA, Prepare detailed Functional Requirement documents & Get Client Sign off.
- Coordinate with other cross application teams and Define solutions to meet the requirements
- Get customer sign offs on design & transition the FD for technical teams if required.
- Actively Coordinate, expedite and complete the build and perform Unit tests.
- Work with other internal teams in completing all tasks to meet the project mile stones.
- Actively Participate in UAT and own the tickets till closure.
- Assist in Data cut over, production implementation & Hypercare activities.
- Preparation Training materials and participate in Gate reviews and transition calls to Customer Support.
- With guidance from Senior Solution Architects, Provides functional expertise for E2open’s Global Trade Management Intelligent Application Suite
- Learn and Maintain high degree of knowledge/understanding of Trade/Logistics industry and changes that could impact software functionality.
- Collaborate with cross-functional teams on project delivery, solution development and deployment as needed.
Requirements:
Required Skills:
- Participate in the requirement gathering calls along with Senior Solution Architects.
- Document in the requirement gatherings As-Is business processes.
- Involve in the Solution Design to meet the customer requirements.
- Ability to learn Trade Solution & demonstrate the expertise on E2Open Trade Solutions.
- Proven ability to facilitate customer meetings and with little Supervisor should able to complete assigned tasks with in project time lines.
- Capable to learning the new applications quickly and drive medium complex projects / enhancements independently.
- Capable of doing Multi-tasking and drive multiple projects simultaneously.
- Proven experience in software implementation methodologies and best practices would
- Excellent formal and informal written communication skills.
Required Experience:
- Bachelor’s degree (preferably B.A or B.S.) from an accredited college or university is required
- Minimum of 2 - 4 years of consulting experience for a Software Professional Services organization
- Experience in Foreign Trade or Global Trade solutions, Logistics Management, or ERP - Sales Order Management / Purchase Order Management Systems is a must.
- Knowledge on HS Classification of the projects, Exports, Imports and Free Trade agreement would be added advantage.
- Need to prepare visio flow diagrams and document functional designs to meet the requirements.
- Proficient in Microsoft Office software suite
- Experience with writing simple SQL queries is a plus
- Willing to travel when needed
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.
