At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and presenting aligned solutions. They provide market insights, oversee project development, and coordinate end-to-end implementation, contributing to process improvement and people management within a unified "One Globe" approach. The role emphasizes a strategic blend of sales support, technical expertise, and holistic project management.DUTIES AND RESPONSIBILITIES:
Co-Accountable with the Sales Channels for the shared Non-core (Managed Services & Solutions) target.
Drives sales counterpart/s to meet sales objectives by providing support, recommendation on appropriate products, services and offers that best address the client requirements as well as resolution of issues through joint visits during sales calls.
Scope clients’ ICT requirement from a technical and business perspective
Reviews customer profile and data to come up with a design for standard products and assessment of one-off projects
Work with Product team and Pre-sales for Core to ensure that recommended Business Solutions meet the requirements and suggest a workaround, as necessary.
Technical presentation of the Solutions recommendation/design, articulating how it addresses the needs based on scoping.
Provides recommendation, design, costing and proposals to Sales Channels for client presentation.
Provides regional industry insights to the Product and Marketing team for opportunities for new products for development that are relevant to the Market. Feedback on the industry-relevant product portfolio from information gathered on the ground.
Participation in the development stage for projects, including but not limited to the sign off for UAT of critical projects and the development and monitoring of POC’s to drive growth of Globe in top tiered businesses within the focused industries.
National partnership (membership) with Industry Associations
Pre-sales support for business solutions (not including technical pre-sales which remains in NTG)
Coordinates with Service Delivery Manager for the back end requirements and end to end implementation. Shares insights and recommendation on improvement of processes based on field learnings and competitive landscape.
Partners with other Business Units for the one Globe approach.
People Management and Development
Subject matter expert resource, including but not limited to training and presentations during Industry relevant events.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
