Business Consultant - Productivity and Application

The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and presenting aligned solutions. They provide market insights, oversee project development, and coordinate end-to-end implementation, contributing to process improvement and people management within a unified "One Globe" approach. The role emphasizes a strategic blend of sales support, technical expertise, and holistic project management.

• Co-Accountable with the Sales Channels for the shared Non-core (Managed Services & Solutions) target.
• Drives sales counterpart/s to meet sales objectives by providing support, recommendation on appropriate products, services and offers that best address the client requirements as well as resolution of issues through joint visits during sales calls.
• Scope clients’ ICT requirement from a technical and business perspective
• Reviews customer profile and data to come up with a design for standard products and assessment of one-off projects
• Work with Product team and Pre-sales for Core to ensure that recommended Business Solutions meet the requirements and suggest a workaround, as necessary.
• Technical presentation of the Solutions recommendation/design, articulating how it addresses the needs based on scoping.
• Provides recommendation, design, costing and proposals to Sales Channels for client presentation.
• Provides regional industry insights to the Product and Marketing team for opportunities for new products for development that are relevant to the Market. Feedback on the industry-relevant product portfolio from information gathered on the ground.
• Participation in the development stage for projects, including but not limited to the sign off for UAT of critical projects and the development and monitoring of POC’s to drive growth of Globe in top tiered businesses within the focused industries.
• National partnership (membership) with Industry Associations
• Pre-sales support for business solutions (not including technical pre-sales which remains in NTG)
• Coordinates with Service Delivery Manager for the back end requirements and end to end implementation. Shares insights and recommendation on improvement of processes based on field learnings and competitive landscape.
• Partners with other Business Units for the one Globe approach.
• People Management and Development
• Subject matter expert resource, including but not limited to training and presentations during Industry relevant events.

• 3–5 years of hands-on experience in Business Applications Solutions.
• At least 3 years of experience in a business development, presales, or solution architecture role, focused on designing and implementing solutions such as:
  • Google Workspace migration and deployment
  • Microsoft 365 migration and deployment
  • Other Business Application use-cases involving SaaS and SMS platforms.
• Proficient in at least one of the major platforms: Google Workspace, Microsoft 365, SMS Solutions, or other SaaS-based business applications, including knowledge in API integration, migration, change management, and adoption program.
• Strong understanding of Software-as-a-Service (SaaS) models and business application frameworks.
• Working knowledge of SaaS best practices, including implementation, optimization, and lifecycle management.
• ⁠⁠Preferably with certification on Google Workspace and Microsoft 365.
• Knowledge in Connectivity Network 101.
• Ability to translate complex business requirements and challenges into scalable and effective technical business application solutions.
• Excellent verbal and written communication to articulate complex technical concepts clearly to both technical teams and non-technical stakeholders.
• Strong presentation, active listening, and negotiation capabilities, enabling effective collaboration, influence, and decision-making across cross-functional teams.
• Bachelor's Degree in any related field