Business Development and Relationship Manager

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.


🚀 Your next challenge
What you’ll be doing:
How will your next challenge look like?
The Business Development and Relationship Manager plays a dual role in both business acquisition (hunting) and account management (farming). This position is responsible for expanding the merchant network by identifying and securing partnerships aligned with our product and commercial strategy. The role also ensures long-term success by managing existing merchant relationships, driving satisfaction, retention, and growth. is role covers both Hunting and Farming activities. They are responsible for growing merchants to the network by continuously looking for potential merchant partners that is relevant to our product domains, and commercial conditions. This role involves managing Merchant account portfolio by building and maintaining strong, long-term relationships with merchants to ensure partnership satisfaction and retention, while also identifying and developing new business opportunities.

Key Responsibilities:

• - Merchant Acquisition: Proactively identify, approach, and onboard high-potential merchant partners aligned with our market and product fit.
• - Relationship Management: Cultivate and sustain long-term, trust-based relationships with merchants to drive loyalty and mutual success.
• - Needs Assessment: Understand the unique requirements, challenges, and business goals of merchants to deliver tailored, value-driven solutions.
• - Account Growth: Identify and pursue opportunities for upselling and cross-selling within the merchant base to maximize commercial value.
• - Issue Resolution: Serve as the point of contact for merchant concerns, resolving issues efficiently to ensure a seamless experience.
• - Cross-Functional Collaboration: Partner with Sales, Marketing, IT, Operations, and Finance teams to ensure consistent service delivery and merchant satisfaction.
• - Performance Monitoring: Track and analyze key metrics such as sales performance, merchant satisfaction, and retention to inform strategy and improve outcomes.
• - Negotiation & Closing: Lead or support commercial negotiations and work towards closing high-impact deals that support business growth. Key

Competencies:

• - Strategic Communication: Able to convey ideas clearly and persuasively across various audiences and formats.
• - Relationship-Building: Empathetic and engaging, with a talent for earning trust and sustaining long-term connections.
• - Sales & Negotiation Expertise: Skilled in identifying opportunities, structuring win-win deals, and closing partnerships.
• - Problem Solving: Solutions-oriented with a proactive approach to resolving merchant issues and roadblocks.
• - Organizational Skills: Strong ability to prioritize tasks, manage multiple accounts, and meet deadlines under pressure.
• - Product Acumen: Quick to learn and effectively communicate the value proposition of our products and services.

🌟Who you are?

· Bachelor’s degree in Business, Marketing, or a related field.

· Minimum of 5 years of B2B sales, business development, or account management experience.

· Experience in retail, fintech, or payments industries preferred.

· Proficient in using CRM platforms (e.g., Salesforce).

· Strong command of Microsoft Office 365 tools.

· Proven ability to navigate complex business environments and solve problems independently.

🔎 To get this challenge
ALL interviews will be done ONSITE

📍 Your location
Makati City

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.