We’re Hiring! | Call Center Associate
Location: Tanauan Branch – Head Office
G/F Bravo Business Center, JP Laurel Highway, Poblacion 04, Tanauan City, Batangas, 4232
LOLC Bank Philippines Inc.
Are you passionate about helping people and delivering excellent service? Join LOLC Bank Philippines Inc. as a Call Center Associate and be part of a dynamic team that supports clients through meaningful and effective communication.
What You’ll Do:
✔ Handle inbound and outbound calls with clients to provide assistance on loans and other bank products.
✔ Use the company’s call model to ensure efficient and effective client service.
✔ Respond to customer inquiries, resolve concerns, and follow up on issues in a timely manner.
✔ Promote and cross-sell LOLC Bank’s products and services.
✔ Maintain accurate and clear records of all customer interactions.
✔ Help achieve monthly collection targets and ensure quality service is consistently delivered.
Qualifications:
Bachelor’s degree in Banking & Finance, Accounting, Business Administration, or any related course.
Open to fresh graduates – internship or leadership experience is a plus!
1–2 years experience in a call center, customer service, or telecollections role preferred.
Background in banking, microfinance, or loan-related services is an advantage.
Strong communication skills in both English and Filipino.
Professional, empathetic, and customer-focused attitude.
Job Types: Full-time, Permanent
Language:
- English (Preferred)
Work Location: In person
