Performs tasks / functions as depicted in the written SOPs.
2. Ensures to deliver and pick up items accurately, on time, and in good condition
i. Pick and prepares items for delivery
ii. Coordinates with Cluster Head unlocated and missing cargos, incomplete data on air
waybill, missing air waybill
iii. Ensures that all AWBs for delivery are scanned
iv. Checks all cargos for dispatch based on Delivery Trip Report printed by dispatcher
v. Ensures that DTR are tallies AWB and actual cargos
vi. Load and unload cargos
vii. Escalates to Cluster Heads any issues, problems, concerns encountered while in transit
viii. Accounts all tools and equipment needed (Meter tape, calculator, weighing scale, RAMCO
phone etc.)
ix. Issues AWB to shipper and ensures AWB is correctly and diligently filled out
x. Ensures AWBs are duly signed by recipient / consignee
xi. Checks and validates if item pick up is a valued cargo and ensure declared value noted in
AWB is correct
xii. Manages unserviceable deliveries
3. Collects payments from shipper for prepaid transactions
i. Accurately computes amount to charge to shipper
ii. Collects payments and safe keep money while in transit
iii. Remits money collected from shipper to finance and relay customers request like official
receipt etc.
4. Help to market new customers, revive lost customers and maintain existing customers
i. Gives flyers to any potential customers
ii. Services the customers with quality and hospitality
iii. Receives bookings from clients and targets to service all bookings the same day
iv. Reports to Cluster Head, UCC if there are new bookings that can no longer be serviced
Job Type: Full-time
Schedule:
- 10 hour shift
Work Location: In person