Why Nasdaq
When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What We Offer
This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).
You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.
In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.
What You Will Do
As part of our continued growth across the APAC region, we are currently seeking a Client Service Delivery Analyst to join our well-established Corporate Solutions Advisory team based in our Manila office.
- Assists in the writing of detailed functional specifications.
- Responds to basic unresolved production support issues and participates in analysis and resolution on behalf of the business, escalating more complex issues to senior colleagues.
- Under general supervision, assists in the design of solutions for clients, ensuring that SLA’s and KPI’s are met.
- Support IR Insight product by ensuring that the contact mapping within the event transcript remains up to date
- Link contacts’ profiles and identifying ESG contacts in the database
- Ensure tagging of ESG Mutual Funds is regularly maintained in IR Insight
- Participate in building and maintaining databases for IR Insight mapping projects
- Support the Product Development team of IR Insight for future projects and adhoc requests
What We Expect
- Bachelor's degree in Finance, Business Administration, or Economics;
- At least 1 year of relevant experience (fresh graduates with relevant internships are also welcome to apply)
- Proficiency in MS Office Tools - Excel, Word, and Outlook, Visual Basic for Applications (VBA) and Adobe Pro.
- Above average to excellent English communication skills, both in oral and written forms;
- Amenability to work APAC shift (9am-6pm) throughout the work week and at least twice a week in the Nasdaq office at BGC, Taguig.
Does It Sound Like You?
“” link and If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified!
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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