A. PRIMARY PURPOSE:
Responsible for organizing and managing collection schedules, ensuring timely transmission and receipt of documents from a range of clients, while maintaining clear communication and efficient workflow.
B. DUTIES AND RESPONSIBILITIES:
1. Follow-up collection from clients of the Company and it's Affiliates
l Follow-up thru phone call, and ask for collection from customers of various agency.
l Inquire with the customers if they already received their respective billing.
l Inquire with the customers about any billing concerns that need immediate attention.
2. Filing, scanning and maintaining clients Receipts for records purposes.
l Scanning and saving the pink copy of the receipts for storage purposes.
l After scanning, sorting the pink copy of billing per agency.
l Filing of pink copy of billing alphabetically.
3. Coordinate with concerned department for collection related problems.
l Coordinate with the appropriate department if there are any issues that hinder the payment processing of the client.
4. Issue receipts to customers for bank transfer transactions as needed.
5. Checking and monitoring of payment made by client with discrepancies.
- l After receiving information from the collection staff about payment discrepancies, she will communicate with the customer about the balance
- l Collaborate with the relevant department involved in the discrepancy
- l Monitor if these issues were already resolved
- Perform other duties that may be assigned from time to time
Job Type: Full-time
Pay: Php19,000.00 - Php19,600.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Education:
- Bachelor's (Preferred)
Work Location: In person