Job Title: Wave 1 - Customer Service Representative (CSR)
1 Interview 1 Assessment only (Direct to Final Interview)
Virtual Process until signing the contract
Location: Clark Pampanga
Type: Full-Time
Experience: No Experience Required, open for all fresh graduate
About the Role:
JYG Business Services Co. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!
Key Responsibilities:
Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
Maintain accurate customer records and follow up to ensure satisfaction.
Work within a virtual team environment, collaborating with colleagues to meet service goals.
Learn and apply product and service knowledge through the training and resources provided.
What We Offer:
No Final Interview Process: A streamlined hiring process with no stressful final interview!
Training Provided: Comprehensive training, along with tips and guidance to help you excel in the role.
Flexible Hours: Enjoy the flexibility of working from home with part-time and full-time options.
Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.
Career Growth: Opportunities for career development and advancement within the company.
Requirements:
A positive attitude and willingness to learn.
Strong communication skills, both written and verbal.
Basic computer skills and access to a reliable internet connection.
Ability to work independently in a remote setting.
Must be at least 18 years old.
How to Apply: Interested candidates can apply directly through our website or contact our hiring team for more information. We look forward to helping you get started on your new career path!
Job Types: Full-time, Fresh graduate
Pay: Php24,000.00 - Php30,000.00 per month
Benefits:
- Additional leave
- Company events
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Application Question(s):
- For how long is your BPO experience?
- Are you a former employee of Concentrix?
- Are you willing to work on site in Concentrix Clark Pampanga?
- Do you have Device like Laptop or Desktop to process your application virtually?
- Kindly fill out this form: Name, Number, Email, Location, Viber number,
Work Location: In person
