Job Title:
Technical Support/Sales Representative (Voice) – Online Service Provider | Taguig
Job Location: McKinley West, Taguig City (Work On-Site)
Starting Salary Package:
- Php 23,670 Monthly Package
- Performance Incentives
- 15% Night Differential
Job Overview:
Are you tech-savvy with strong communication skills and a passion for helping people? Join our team as a Technical Support Representative (Voice) for a leading Online Service Provider!
In this role, you will assist customers with password reset issues, setup and troubleshooting of mail clients on desktop and mobile platforms, and provide upselling support for account upgrades. You’ll be part of a dynamic team that values problem-solving, customer satisfaction, and driving product value.
Key Responsibilities:
- Assist customers via voice calls with email setup and configuration on various desktop and mobile platforms.
- Troubleshoot issues related to mail access, password resets, and account login.
- Promote and upsell alternative products and services based on customer needs
Qualifications:
- Must have at least 6 months of call center experience, preferably in a Telco, Technical Support, or Upselling account.
Education:
- High School Graduate (Old Curriculum)
- Senior High School Graduate (K-12)
- Completed 2 years in college (no back subjects)
- College Graduates
- Willing to work on-site in McKinley West, Taguig.
- Amenable to night shifts and shifting schedules.
What We Offer:
- Competitive base salary and incentives
- Fixed rest days and paid training
- Growth and promotion opportunities
- Supportive work environment
- Comprehensive health benefits (HMO on Day 1)
Recruitment hub address: Recruitment Hub, Lower Ground Floor, McWest Blvd.,
McKinley West, Fort Bonifacio, Taguig
Recruitment Hours: 12PM-7PM (Monday-Friday except holidays)
VISIT US AND TAG TA KAI AS YOUR HR POC FOR QUICKER PROCESSING
Job Types: Full-time, Permanent
Pay: Up to Php23,670.00 per month
Benefits:
- Company events
- Employee stock ownership plan
- Free parking
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Work Location: In person