Are you ready to make an impact? Join us as a Customer Service Specialist and jumpstart your career!

Key Responsibilities:

Responding to queries and providing assistance for questions and problems.
Following up with customers to ensure full resolution of issues.
Running reports to analyze common complaints and problems.
Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions

Job Highlights:

Qualifications

At least 1st year completed in college with no back subjects.
Minimum 18 months relevant BPO work experience.
We are also accepting High School Graduate or Senior High School Graduate with minimum of 4 years BPO working experience
With good communication skills
Preferably with Telco experience but not required
With no issues working onsite 100% in our Muntinlupa, Alabang office
With no issues working on night shifts, shifting schedule, weekends & holidays

Why choose us?

Quarterly Performance Bonus
24 Leaves annually
Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
Outstanding career development opportunities and fast track career progression
Enjoy a fair work-life balance.
Learning and Development Trainings
We value Inclusion and Diversity
Great Place to Work Certified

Job Types: Full-time, Permanent

Pay: Php20,000.00 - Php28,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Application Question(s):

Language:

Willingness to travel:

Work Location: In person

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Customer Service Associate II

Korean Customer Service Associate