JOB DESCRIPTION
Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer- Resolve problems and issues in a professional manner and engage with customers to identify additional needs
- Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services
- Achieve challenging individual, team, and contact center targets
#LI-PH
Job Qualifications
Graduate of any course; college undergraduates with relevant work experience is open to apply- Must be willing to work on a graveyard shift
- Willing to go back on-site once recalled
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