Qualifications:
- Completed at least 2nd year of college with 2 years BPO experience, OR
- College graduates with at least 1 year BPO experience (international voice account preferred).
- Excellent English communication skills (verbal and written).
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Amenable to shifting schedules, including night shifts and weekends.
Responsibilities:
- Handle inbound and outbound calls for international clients.
- Provide excellent customer support by addressing inquiries, resolving issues, and delivering solutions.
- Maintain accurate records of customer interactions in the system.
- Collaborate with the team to achieve performance metrics and ensure high-quality service delivery.
Job Type: Full-time
Pay: Php24,000.00 - Php25,000.00 per month
Work Location: In person
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