Job Description:
- Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
Qualifications:
Customer Service Representatives posses at least a Vocational Diploma/ Short Course Certificate, Bachelor’s/ College Degree in any field.
At least 6 months of working experience in the related field is an advantage
Job Type: Full-time
Pay: Php12,000.00 - Php12,500.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
- Pay raise
Language:
- English (Preferred)
Work Location: In person
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