CUSTOMER SERVICE REPRESENTATIVE
Responsibilities
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Qualifications
- * Must be at least 18 years old
- * At least a high school/senior high school graduate
- * Communication skills may be B1 or B2 level.
- * Flexible schedule
- * Willing to work onsite
- * BPO experience is preferred but not required
- (preferrably atleast 6 months voice exp)
- * No need to bring CV
Job Types: Full-time, Permanent
Pay: Up to Php27,000.00 per month
Benefits:
- Paid training
- Pay raise
Work Location: On the road
Expected Start Date: 09/11/2025
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