As a Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with your customers through inbound/outbound calls regarding transactions on their accounts such as fraud investigation, collections, payments, loans, charges/fees, interest rates, rewards and other issues.
Qualifications:
- Must be willing to work onsite and in a environment that requires to 100% phone based customer interaction.
- Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the internet and maneuvering in a window based environment strongly preferred.
- Fresh Graduates/College Graduates in any field are accepted with or without BPO experience
- Good to Excellent English communication skills
- Exceptional customer service orientation
- Willing to work on shifting schedule
Interested? Kindly fill out the form below and send it via viber 0917 127 7155 so I can give you a call and explain all the details further. Thanks!
Full Name:
Contact Number:
Email address:
Educational Attainment:
Address/City Location:
Currently Employed (Y/N)
Total BPO exp:
Do you have a TOR/Diploma?
Expected Salary:
Willing to work onsite in Cebu IT Park (Y/N):
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php19,000.00 - Php31,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
Work Location: In person
