Responsibilities:
- Interact with customers to solve issues and questions about products, services, and policies
- Maintain a positive and friendly tone with customers at all times
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
- Listen to customer complaints and try to identify the cause of their problem to your best ability
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
Qualifications:
- HS old curriculum graduate is accepted
- SHS graduate is accepted
- at least 1 year BPO experience
- Willing to work onsite
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Cebu City: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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