Be Part of Our Team!
We are looking for Customer Service Representative!
Salary Range: Earn up to 37,000 package!
Qualifications:
- At least a HS/SHS Graduate (With BPO Experience) College Graduate (Starter/Newbie)
- Must be willing to work-onsite.
- Must be willing to start ASAP.
- Open for No BPO Experience
About the Role:
We're looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives (CSR). This is an exciting opportunity for anyone looking to work onsite and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!
Key Responsibilities:
Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
Maintain accurate customer records and follow up to ensure satisfaction.
Work within a virtual team environment, collaborating with colleagues to meet service goals.
Learn and apply product and service knowledge through the training and resources provided.
What We Offer:
No Final Interview Process: A streamlined hiring process with no stressful final interview!
Training Provided: Comprehensive training, along with tips and guidance to help you excel in the role.
Flexible Hours: Enjoy the flexibility of working from home with part-time and full-time options.
Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.
Career Growth: Opportunities for career development and advancement within the company.
Requirements:
- A positive attitude and willingness to learn.
- Strong communication skills, both written and verbal.
- Basic computer skills and access to a reliable internet connection.
- Ability to work independently in a remote setting.
- Must be at least 18 years old.
Application Process: Virtual and One-Day Hiring Process
What are you waiting for? APPLY NOW
Job Types: Full-time, Fresh graduate
Pay: Php20,000.00 - Php37,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Holidays
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- For how long is your BPO experience?
- Are you a former employee of Concentrix?
- Are you willing to work onsite in Concentrix Clark Pampanga?
- How much is your expected salary?
- Do you have Laptop or Desktop to process your application Virtually?
- Kindly fill out this to prioritized your application: Name, Number, Email, Location, Viber Number
Work Location: In person