Description
Who We AreCarbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every stage of their journey — from launch to global scale. In early 2025, Carbon6 was acquired by SPS Commerce, the industry’s leading provider of cloud-based supply chain management solutions. This milestone marked a powerful evolution of our vision. Together, we’re integrating Carbon6’s ecommerce platform with SPS’s vast retail network to help sellers grow more efficiently, profitably, and intelligently. As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building new technologies, supporting sellers, or scaling operations, you’ll join a community that’s shaping the future of retail and ecommerce — together. The Opportunity (Open to Remote or Hybrid. Note: Must Work in Eastern Time Zone Hours) We are seeking a Data Operations Analyst to join Carbon6’s growing Operations team. With your meticulous attention to detail, you’ll be responsible for ensuring that critical flows of data move across our business systems integrations with reliability and accuracy. You will play a central role in implementing integrations, monitoring data flows between platforms, troubleshooting operational issues, and proactively safeguarding the integrity of our systems. This role requires a unique blend of technical execution, critical analysis, and operational vigilance to keep our business processes running smoothly and securely.Your Impact
- Integration Monitoring & Maintenance: Oversee the reliability and health of business systems integrations, promptly identifying and resolving any issues.
- Integration Implementation & QA: Implement new features and integrations developing suitable quality assurance plans.
- Troubleshooting & Issue Resolution: Investigate and resolve operational issues across systems, collaborating with technical teams and operations teams.
- Data Procurement & Transmission: Manage SQL-based procurement and movement of critical data flows.
- Operational Analysis: Analyze system performance and data flows to detect anomalies, misalignments, inefficiencies, or opportunities for improvement.
- Documentation: Safeguard and future-proof operational process through maintaining high standards of documentation.
- Administrative Tasks: Data entry and cleaning tasks as required to fix, deploy or maintain integrations, including bulk updates.
- Customer & Stakeholder Engagement: Provide exceptional service and proactive communication to internal stakeholders and team mates, building strong relationships and collaboration.
Your Qualifications
- SQL Fluency: Demonstrated ability to turn complex data manipulation steps into efficient, comprehensible, and resilient code, including reverse-engineering existing code as needed.
- System Integrations: Familiarity with business systems integrations, data modeling, data pipelines, and concepts such as APIs and ETL.
- Analytical Mindset: Ability to critically assess operational data flows, investigate anomalies, and identify root causes of system issues.
- Attention to Detail: Proven ability to ensure data accuracy and reliability, with high sensitivity to edge cases and precision tasks such as mass updates.
- Problem-Solving Skills: Ability to approach challenges with innovation and resilience, consistently delivering effective solutions.
- Adaptability: Capacity to rapidly understand new business contexts and independently identify next actions with minimal direction.
- Communication Skills: Strong ability to translate operational needs into actionable tasks and communicate effectively with both technical and business stakeholders.
Bonus Points
- Experience with integration platforms (e.g., Celigo, Workato, Boomi, Zapier).
- Experience working with cloud data warehouses (e.g., Snowflake, Redshift).
- Experience working with SalesForce, or other CRM systems.
- Familiarity with scripting languages (e.g., Python, Shell scripting) for basic automations.
- Familiarity with version control in Git.
- Previous experience in an Operations, Systems Analyst, or Data Operations role supporting business-critical integrations.
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