Key Responsibilities:
- Photo Cropping and Labeling
- Crop and label photos of Bills of Lading (BOL) that are sent by drivers, ensuring all relevant details are visible and accurate.
- Maintain an organized system for storing and retrieving BOL images for easy access and reference.
- Driver Communication & Tracking
- Regularly communicate with drivers to ensure timely updates regarding their routes, schedules, and any potential delays.
- Remind drivers to send tracking information as required, ensuring that brokers and customers are kept in the loop with accurate updates.
- Reporting & Spreadsheet Management
- Generate and manage various reports related to fleet performance, shipment status, and driver activities.
- Work with spreadsheets to track deliveries, shipments, and other essential data for the business, ensuring reports are up to date and accurate.
- Assist with monitoring driver logs, delivery times, and overall fleet performance to optimize operations.
- Coordination with Brokers
- Provide brokers with real-time updates on shipment status and coordinate any changes or issues that arise.
- Ensure proper communication flow between brokers and drivers to maintain smooth and efficient operations.
- Administrative Tasks
- Support with general administrative tasks as needed, ensuring smooth day-to-day operations in the office.
- Maintain and update driver schedules, logs, and other essential paperwork.
Skills & Qualifications:
- Proven experience in a dispatch or coordination role, preferably in the trucking or logistics industry.
- Strong organizational skills and attention to detail, especially when handling documentation and reports.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Excel or Google Sheets, with the ability to generate and manage detailed reports.
- Ability to work independently, manage multiple tasks simultaneously, and adapt to changing priorities.
- Basic understanding of trucking operations, logistics, and regulations is a plus.
- Comfortable working with digital tools and platforms for photo management and document storage.
- Experience working with trucking management software or dispatch systems.
- Knowledge of Bill of Lading processing and photo/documentation management.
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] with the subject line "Dispatcher VA Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE.
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