From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
Oversee the operations of all telecom facilities nation-wide where applicable - critical rooms with power, cooling, and building systems including remote monitoring and security systems devices to ensure they run efficiently, safely and cost-effectively. Also responsible for achieving excellence in critical environment maintenance management programs all across, ensuring highest standards delivered and best practices implemented.
Duties and responsibilities
- Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
- Develop and sustain a well motivated, nation-wide team
- Lead by example and groom the team in building & maintaining high-quality telecom facilities
- Provide technical advice and guidance for service delivery team
- Coordinate with stakeholders to ensure smooth delivery of programs and procedures
- Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
- Project Estimates and costing (Electrical, Mechanical, Civil Works)
- Plan and manage budgets for Engineering & Operational contracts (CapEx / OpEx)
- Manage contract vendors for technical services and ensuring quality standards are met
- To established Policies and Standard Operating Procedures for the management of the the company’s Critical Environment (CEM)
- Ensure proper engineering documentation and adherence to the established change management controls for all sites
- Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
- Ensure compliance with statutory regulations on fire, health and safety standards
- Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
- Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
- Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings
- Continuous optimization of processes, tools and documentation
- Achieve Key Performance Indicators and Service Level Agreement targets
Qualifications
- Graduate of a Bachelor’s degree in Electrical Engineering (licensed Engineer is preferred.)
- 4-6 years experience in an equivalent capacity
- Property and Building facilities operation and maintenance
- Familiarity with the National Building Code and compliance requirements Project Management
- Engineering Vendor Management
- Proficiency in Technical drawings and plans reading and assessments
- Proficient in productivity tools (Google Docs, Google Sheets, or equivalent)
- Familiarity with Building Permits and compliance to government mandatory requirement
- Statutory Compliance and Facility Audit
- Service, Critical Systems / Environment, Construction and Project Vendor operations.
Personal Attributes
- Fluent in Business communications and has the ability to translate technical on-goings in writing.
- Proactive and forward thinking
- Initiative - cost conscious
- Time - Target driver
- Leadership - knowledge transfer
- Cooperative / Team Player
Working conditions
- Travel will be required
- On-call duties applies
- After hours obligations applies
Physical requirements
- Stress management - Candidate should have the capacity to implement a comprehensive remote management program on a real-time basis which may demand after work hours on a 24x7 basis
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.
Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.
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