POSITION TITLE: Global Process Ownership Analyst

REPORTING TO: Senior Manager, Accounts Payable

LOCATION: Cebu, Philippines

Role Description

In the shared services setting of Dover Business Services, the Accounts Payable Global Process Associate is responsible for supporting the management and optimization of global accounts payable processes, ensuring a blend of automated and business process solutions. This role involves leading process governance and standardization efforts, overseeing technology systems, and driving continuous improvement initiatives. The associate evaluates and implements automation technologies, supports transformation projects, and manages risk through data quality standards. Effective communication with stakeholders and coordination of training programs are essential aspects of the role. Additionally, the Global Process Associate provides leadership and mentorship to accounts payable staff, fostering a collaborative and high-performance team environment.

Essential Responsibilities

• Process Governance: Manage the implementation of the business planning process changes to support the appropriate blend of automated and business process solutions.
• Process Standardization: Lead regular governance and compliance to work instructions and policies. Drive a consistent approach for work instruction development and maintenance across global locations. Enforce global template and design standards; identify and escalate (if necessary) process deviations that are not driven by local, regulatory or tax considerations.
• Technology Governance: Responsible for overseeing manual and automated systems within the tower. Work closely with engineers and other technical professionals to design, build, test, and implement these system improvements.
• Continuous Improvement: Evaluate and assess improvement opportunities which reduce costs and improve process value by determining efficiency, timeliness and criticality. Partner with the GTE, Intelligent Automation and PMDA Teams to lodge automation or technology enhancement initiatives, track progress, address and escalate roadblocks and showstoppers.
• Transformation: Develop plans to introduce new automation technologies to increase efficiency and productivity levels within the company. Support change management and communication efforts for critical transformation projects
• Risk Management: Identify and mitigate risks associated with accounts payable processes, implementing controls and safeguards as necessary. Work to adopt standards and business rules for data quality maintenance and cleanup.
• Communication: Coordinate and engage with key stakeholder groups across the DBS, global and local/BU functional teams for any automation and process improvement impact.
• Learning & Development: Drive the development and updates of global process training materials. Coordinate with operational leads to support training delivery as needed.
• Leadership: Provide guidance and mentorship to accounts payable staff, fostering a collaborative and high-performance team environment.

Qualifications

• Education: Bachelor’s degree in Accounting, Finance, or related fields.
• Experience: Minimum of 3 years experience in invoice matching, invoice issue resolution, or other Accounts Payable related field.
• Skills &/or Competencies:
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• High proficiency in ERP and Microsoft Office Suite.
• Proficient in lean principles.
• Good stakeholder management skills including communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Leadership and mentoring abilities

Preferred Qualifications

• Knowledge of industry- specific regulations and compliance requirements
• High level of customer focus and ability to maintain a positive attitude
• Ability to solve strategic problems and deal with a variety of concrete variables in situations where limited standardization exists
• Ability to prioritize multiple deliverables in a fast-paced environment
• Self-directed, positive and ethical role model able to work with minimal supervision
• Ability to maintain a professional demeanor with customer and coworkers by fully observing Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards

COMPANY OVERVIEW

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of over $7 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos).

Dover Corporation delivers innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”