Join our team to shape the future of workforce screening. Unlock your potential by leading a team dedicated to ensuring compliance and eligibility. Be at the heart of our operations, driving quality and innovation. As a Global Workforce Screening Manager within the Global Security team, you will report directly to the GWS Manager of Global Workforce Screening Administration. Under limited supervision, you will lead a team responsible for determining access and work eligibility through new hire screening, rescreening efforts for current employees, and contingent workers, ensuring compliance with U.S. and regional laws and JPMC policies. A successful candidate will demonstrate initiative, business management, change management, and project management skills, consistently focusing on delivering quality results.
Job Responsibilities:
- Manage the day-to-day operations of GWS support.
- Understand, manage, and execute JPMC standards, policies, and guidelines related to the screening of candidates, contingent workers, and existing employees.
- Maintain documentation related to processes and adhere to formal change management protocols.
- Participate in various working groups and act as a representative for the screening process.
- Manage daily communication with key stakeholders and internal/external partners.
- Identify process improvements and implement process changes.
- Process screening transactions in a backup capacity.
Required Qualifications, Capabilities, and Skills:
- Minimum of 2 years work experience managing/supervising in an operations environment.
- Intermediate to advanced technical skills in MS Excel & PowerPoint (e.g., Pivot Tables, V-Lookup) required.
- Proven ability to quickly master a complete understanding of internal and external processes and procedures.
- Ability to identify risks and implement controls.
- Demonstrated management skills and partnership building.
- Ability to lead training sessions.
- Ability to handle multiple projects.
- Strong interpersonal and verbal/written communication skills.
- Must maintain a high degree of confidentiality.
