Customer Service Representative
- High School diploma or GED required.
- 3 years' work experience in BPO Healthcare preferred.
- Excellent Customer service skills, including phone and interpersonal skills.
- Computer proficiency in MS Word, Excel, and Outlook preferred
- Typing accuracy of 35 wpm minimum
- Database data entry experience preferred.
- Strong knowledge and use of the English language, both written and verbal
- Work history of excellent attendance and punctuality
- High comfort level working with culturally diverse team members and clients.
- Proficient mathematical skills, including addition, subtraction, multiplication, and division.
- Some experience with medical insurance and/or durable medical equipment
- Startup / rapid growth experience
- Life sciences, pharmaceutical, or medical device experience.
- Knowledge of medical terminology preferred.
- Knowledgeable in life insurance
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