Qualifications:
- High school diploma or equivalent
- Minimum of 1 year of experience in medical prior authorization in a US Healthcare account, insurance verification, or a related healthcare field.
- Familiarity with EHR/EMR systems, payer portals, and HIPAA regulations.
- Strong attention to detail, organizational, and communication skills.
- Ability to manage time efficiently and handle multiple requests in a fast-paced environment.
- Customer service orientation with professionalism in interactions with providers and insurance representatives
Key Responsibilities:
- Review and verify patient insurance coverage, medical necessity, and provider documentation to determine if prior authorization is required.
- Submit prior authorization requests to insurance companies via online portals, fax, or phone.
- Follow up on submitted requests to ensure timely approval or to obtain additional information as needed.
- Communicate authorization status, denials, or additional requirements to providers, patients, and internal stakeholders.
- Document all prior authorization activities accurately and in compliance with HIPAA and internal standards.
- Collaborate with clinical teams to ensure all required medical documentation supports the request.
- Appeal denied authorization requests, when applicable, by submitting appropriate medical justification and supporting documents.
- Stay updated on payer-specific requirements, authorization processes, and policy changes.
- Meet productivity and quality metrics as defined by the company and client.
Job Types: Full-time, Permanent
Pay: Php30,000.00 - Php33,000.00 per month
Benefits:
- Company Christmas gift
- Health insurance
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Experience:
- US Healthcare: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Quezon City (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Report job