Job Description Summary
Healthcare Project Management (HPM), responsible for managing wing to wing projects of GE Healthcare (GEHC) business, owns the project management and implementation process for GEHC Diagnostic Imaging, including sales order review, customer meeting, project planning, design/layout, contractor interface, submission of documentation, issue resolution, GE resources coordination which includes product shipping logistics, installation and training.As related customer equipment, facilities or infrastructure projects:
- responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources.
- Impacts quality of own work and the work of others on the team.
- Executes standard operational/technical tasks typically subject to instructions and work routines.
There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Essential Responsibilities:
Customer facing
- Lead complicated projects and drive strategic account execution by adapting a proactive approach to identify risks to project success and create and maintain a project risk log; develop effective action plans for resolution as early as possible.
- Provide leadership to customer issue resolution in the technical capacity to improve contribution margin, site quality, vendor selection and safety
- Drive customer satisfaction and process productivity during the installation process ensuring that installations & trainings are completed in a timely and quality manner in accordance with defined global standards, milestones and customer satisfaction matrix
Internal
- Provide guidance and drive closure of project issue resolution to internal stakeholders through timely escalation o fissues.
- Act as key technical liaison to country cross functional teams – Sales, Modality, Services, OTR, Design Center, to drive continuous process excellence, including quality and safety for the respective projects assigned .
Regional
- Drive/Participate in weekly coordination meeting and drive process improvement in technical arena regionally and globally
- Review regional & country technical process to drive down GE costs - OCCR, installation costs, construction costs, etc.
- Additional and ad hoc projects and tasks assigned by manager.
Qualifications/Requirements:
- Bachelor’s degree or equivalent technical field experience, majoring in BioMedical Engineering, Electrical Engineering, Mechanical Engineering, Mechatronic Engineering, Automation Engineering, Civil Engineering or related field.
- 5 years experience in cross-functional for project integration, sale and service support.
- Strong project management skills are required.
- Knowledge in construction field (civil, structural, architectural, electrical and HVAC) with local regulation and global standard codes is preferred.
- Ability to work independently and prioritize multiple priorities to meet scheduled completion dates, execute multiple commitments within the constraints of environment and customer expectations.
- Resourcefulness, commitment, interpersonal, communication and negotiation skills.
- Must have a valid driver's license.
- Must be willing and able to travel regularly, flexible schedule and including overnight when necessary.
- Working knowledge of Microsoft Windows and Office Applications
- Knowledge of AutoCad or other Designing tool
- Fluent (oral and written) in English
Desired Characteristics
- Background in healthcare medical equipment project management and installation.
- Construction field experience for hospital construction such as civil work, structural, HVAC and clean room is desirable.
- Multitasking abilities to drive critical issues simultaneously.
- Independently lead a customer through all aspects of design and requirements.
- Experience in managing people and tasks.
- Experience working with cross functional teams
- Professional Certification is a plus
- Experience working for a Multinational company is a plus
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No
