About this project
We're looking for a reliable account support specialist to assist with account management, user inquiries, and basic troubleshooting.
The ideal candidate has strong communication skills, attention to detail, and a customer-first mindset.
Responsibilities:
respond to account-related queries via email or chat
assist with onboarding and profile setup
track and report user issues to the team
maintain accurate records and documentation
requirements:
fluent in english (spoken and written)
previous experience in support or admin roles
tech-savvy with basic knowledge of web platforms
The ideal candidate has strong communication skills, attention to detail, and a customer-first mindset.
Responsibilities:
respond to account-related queries via email or chat
assist with onboarding and profile setup
track and report user issues to the team
maintain accurate records and documentation
requirements:
fluent in english (spoken and written)
previous experience in support or admin roles
tech-savvy with basic knowledge of web platforms
Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed
Delivery term: Not specified
Skills needed
CRM
Skype
Customer Service
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