A Bellman serves as the guest’s first in-person contact—assisting with luggage, escorting them within the property, providing directions, and ensuring a smooth arrival/departure experience.
Qualifications:
- Physical ability to lift/move luggage and stand long shifts.
- Good communication and customer service orientation.
Job Duties:
- Greet arriving and departing guests, open doors, and welcome them courteously.
- Assist with transporting and handling luggage, up to heavy items with care.
- Escort guests to their rooms and introduce room features.
- Lead guests to rooms or lobby areas in a friendly, professional manner.
- Share information about hotel facilities, services, and local attractions during the escort.
- Inform and promote hotel outlets, amenities, packages, and local activities to enhance guest engagement and revenue.
- Follow property and safety policies, maintain guest confidentiality, and remain vigilant of security concerns.
- Communicate with Front Office, Housekeeping, and Concierge teams; use daily logs for shift handovers and reporting issues
Job Type: Full-time
Benefits:
- Company events
- Flexible schedule
- Paid training
- Staff meals provided
- Transportation service provided
Schedule:
- 8 hour shift
Work Location: In person
Expected Start Date: 09/22/2025
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