Qualifications:
- College Degree preferably Hotel and Restaurant Management or any related course.
- A minimum of 3 years in Hotel or Hospitality/Entertainment Industry Management
- Must be able to convey information and ideas clearly.
- Must work well in stressful, high pressure situations with minimal supervision
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests
- Must have the ability to understand and analyze complex information and data from various sources
- Must be effective at anticipating and handling problems in the workplace
Essential Functions:
- Approach all encounters with guests and employee in a friendly, service-oriented manner
- Act as an ambassador to the Hotel and ensure that guests are receiving an unparalleled guest experience
- Remain readily accessible to guests and employees at all times.
- Answer phones, make reservations, check in and check out guests as needed
- Read EOS reports upon arrival for the day, noting and addressing significant events that may require action
- Be aware of the status of the availability of rooms to ensure revenue is maximized
- Maintain effective communication between all Hotel Departments
- Maintain effective communication and coordination with Corporate Departments.
- Inspect public areas for cleanliness, overall conditions as well as potential safety hazards
- Investigate, report and coordinate all guest and employee accidents
- Assist in the selection and training of new employees
- Inspect guestrooms and provide feedback to Housekeeping and Maintenance Departments
- Willing to work in Ormoc, Baybay & Palo Leyte
Job Type: Full-time
Schedule:
- Rotational shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Hospitality: 3 years (Required)
Work Location: In person
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