Responsible for encoding & issuance of invoices of all purchased item/s by the customer/s.
1. Daily Operations
- Consistently follow and abide by the company’s established policies and procedures.
- Prepare & issue invoices of transactions, schedule deliveries of items to customers.
- Encode daily Delivery Receipt; Prepares Delivery Register & Collection Report (DRCR) for the next day delivery.
- Check & update Accounts Receivables & Cash on Delivery Transactions.
- Follow up on Made To Order (MTO) & pending deliveries of customers.
2. Customer Engagement
- Ensure high levels of customers’ satisfaction through excellent service.
- Acknowledge the presence of customers, listen and pay attention to their needs.
- Attend customer complaints with eagerness and understanding.
Qualifications
- Four (4) years graduate of any course
- Preferably with background in customer service or any similar roles
- Must be customer-oriented
- Must have good communication and organizational skills
- To be assigned in SM Cebu.
For walk-in applicants: Apply directly at Our Home SM Cebu, from Mondays - Fridays, 2PM onwards. Bring your resume, copy of SSS number, 2x2 photo, and ballpen. Look for Lucela of Our Home Cebu.
Job Types: Full-time, Permanent
Pay: Php501.00 per day
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Paid training
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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