Responsibilities:
- Respond to tech inquiries via email, through online chats, or over the phone
- Walk customers step-by-step through the problem-solving process
- Help with troubleshooting hardware and software
- Follow up with customers to ensure satisfactory service
Qualifications:
- Completed 1st year in College
- At least 18 months BPO experience with 12 months of experience in a Service Desk', IT Helpdesk, or Technical Support role - Under BPO or IT Shared Services
- Strong problem-solving and analytical skills
- Excellent communication
Job Types: Full-time, Permanent
Pay: Php28,000.00 - Php42,000.00 per month
Benefits:
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Day shift
- Shift system
Supplemental Pay:
- 13th month salary
Work Location: In person
Report job
