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IT Service Management Specialist

Wrist
Manila
Full time
2 weeks ago

Company Description

About Wrist 

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

Job Description

Wrist Shared Services is looking for an IT Service Management Specialist who will play a central role in shaping and improving our IT processes. You will take ownership of the ITSM area and help drive the development of structured workflows and management practices across our IT organization. Working closely with management, operations, and cybersecurity teams, you will focus on enhancing process maturity and supporting a well-functioning IT setup.

You will be collaborating with both local and international colleagues, ensuring consistent and effective service delivery across the organization. The role is based in our Manila office, reporting to the IT Director locally and functionally to the Head of Infrastructure and Operations in Denmark.

What you'll be doing:

What we're looking for:

 

Location: Times Plaza Building, U.N. Avenue corner Taft Avenue, Manila

Work Set-up: Hybrid

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