Lead Site Reliability Engineer (Azure Cloud Systems Administrator)

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

Why is this role important to us?

At SimCorp we rely on our cloud platform-as-a-service and team of IT operators to deliver Client Reporting Reporting-as-a-Service to our clients. We are seeking an experienced cloud systems administrator to maintain essential platform operations for our global client base. In this role, the candidate will be responsible for ensuring the availability and maintenance of our hosted platform, handling incidents and service requests, and providing Level 3 technical issue resolution. You will also be required to gain a basic understanding of how the Client Reporting application works in order to support your platform responsibilities. There will also be opportunities to assist with onboarding new clients and contributing to various projects.

What You Will Be Responsible For

• Manage support cases within the framework of an incident management process. Take ownership of cases reported by clients and provide support, down to Level-3, to troubleshoot, diagnose and resolve issues with the Client Reporting Platform.
• Complete regular maintenance and upgrade work such as Windows Server patching, infrastructure and application upgrades, license management, service and system restart and Virtual Server and SQL Server backup and restores.
• Action service requests for internal and external clients such as environment refreshes, data migrations, deploying Virtual Machine resources and installing whitelisted software.
• Skilled in PowerShell coding and working with code repositories such as Azure DevOps. Able to update ‘everything-as-code’ artefacts to fix issues, deliver new infrastructure and application services and to automate operational processes.
• Support the team's security and compliance commitments for vulnerability monitoring and remediation, annual penetration testing, disaster recovery testing and completing audit checks of our processes and procedures.
• Deploy scheduled changes using continuous delivery tooling and automations within the framework of a Change Management process.
• Support projects to on-board new customers or improve our offering to existing customers by representing the Client Reporting-as-a-Service team and being responsible for our project deliverables such as deploying new infrastructure services or troubleshooting issues.
• Provide on-call support outside of regular working hours, including evenings, weekends, and holidays.

What You Will Bring

We're looking for someone who combines technical excellence with leadership capabilities. The ideal candidate should have:

• Experience with Windows network/system administration including Active Directory Domain Services (DNS, DFS, GPO), Remote Desktop Services, IIS (incl. SSL Certificates).
• Knowledge and experience of core networking principles such as IP addressing, routing, VPNs and layer 3 and 7 of the OSI model. Able to apply this knowledge to manage firewalls (CheckPoint Cloud Guard), setup VPN tunnels and troubleshoot connectivity issues using network packet capture and analysis tools.
• Experience in PowerShell scripting and automation. Able to work with Azure PowerShell cmdlets and custom modules to manage Windows Administration.
• Experience of Administering Microsoft Azure Public Cloud IaaS resources and have experience with some or all of the following:

• Virtual Machines
• Storage Accounts
• Key Vaults
• Load balancers
• VNET, subnets, NICs and route tables
• Public IP addressing
• Monitor
• Log Analytics
• BLOB Storage
• AAD
• Familiar with code hosting, collaboration and DevOps platforms such as Visual Studio Team Services, Git, Azure DevOps etc.
• Terraform familiarity.

Desirable:

• Familiarity of Site Reliability Engineering framework
• DataDog monitoring familiarity.
• Experience with cloud and infrastructure monitoring tools.
• Basic experience in Linux operating system to facilitate troubleshooting.
• Previous experience of working with DevOps best practices such as infrastructure-as-code and configuration-as-code to manage different aspects of operating environments.
• SQL Server administration or SQL query experience.
• Experience of working in an Agile/SCRUM environment.
• ITIL v4 IT Service Management processes.
• Service Desk solutions such as SalesForce, RemedyForce, ServiceNow, JIRA or similar.

Others:

• APAC and EMEA shift
• Hybrid working arrangement (2x/week)

BENEFITS:

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.

On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on developing your skills as well as contributing to the company development. There is never just only one route - we practice a personalized approach to professional development to support the direction you want to take.

NEXT STEP:

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact xxx, Senior Talent Acquisition Partner, at email address. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

WHO WE ARE:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

**SimCorp Manila proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26 This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

#Li-Hybrid