Key Responsibilities:

Marketing

Plans and executes all communications and media actions on all channels, including online, social media and brick and mortar operations
Directs and manages promotional collaterals to establish and maintain the company’s branding
Manages the budget for advertising and promotional service
Conducts competitor and customer insights analysis
Analyzes sales data relative to marketing efforts made
Reviews brand message regularly to ascertain integrity and consistency
Measures and reports the performance of digital marketing activities and compare the results against KPIs.
Analyzes data and identify opportunities to improve performance and optimize spend
Identifies emerging trends and technologies and provide perspective for adoption where appropriate

E-Commerce:

Product & Inventory Management: Create and manage product listings across all online platforms, including writing compelling product descriptions, uploading photos, updating prices, and ensuring inventory levels are accurate.
Order Fulfillment: Process customer orders accurately and efficiently, from receipt through fulfillment. Coordinate with logistics and courier partners to ensure timely shipping and delivery
Customer Service: Serve as the primary point of contact for customer inquiries, responding promptly to chats, emails and social media messages. Professionally handle returns, exchanges, and feedback.
Platform Operations: Maintain the day-to-day functionality and appearance of our online storefronts (e.g., Shopify), including updating promotional banners, managing collections and ensuring a smooth user experience.
Marketplace Management: Oversee operations on marketplace platforms (Lazada, Shopee), including managing the seller center, participating in platform campaigns (e.g., 11.11, Payday Sales), and optimizing listings.
Sales & Reporting: Monitor sales performance, website traffic, and other key e-commerce metrics. Prepare regular reports for management on sales trends and inventory status.

Qualifications & Skills:

Graduate of four years Business Course.
Marketing / E-Commerce Experience: 1-2 years of hands-on experience managing an online store or in a similar e-commerce role is required.
Platform Proficiency: Direct experience with e-commerce platforms is essential. Proficiency with Shopify, Lazada Seller Center, or Shopee Seller Center is highly advantageous.
Operational Excellence: Extremely organized and detail-oriented, with a proven ability to manage multiple operational tasks simultaneously.

#FMIHires

Job Types: Full-time, Permanent

Pay: Php35,000.00 - Php40,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Education:

Experience:

Work Location: In person

Save Apply

Report job

Marketing / E-Commerce Supervisor

Virtual Assistant - Sales and Marketing (Ecommerce)