INTERESTED APPLICANTS MUST WILLING TO BE ASSIGNED IN SM VALENZUELA and willing to start ASAP.
As a Barista at Macao Imperial Tea, you will be responsible for crafting and serving high-quality beverages and providing excellent customer service.
Responsibilities
1. **Beverage Preparation:**
- Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
- Ensure the consistency and presentation of all beverages.
2. **Customer Service:**
- Greet and assist customers in a friendly and efficient manner.
- Answer customer questions about menu items and provide recommendations.
- Deliver exceptional customer service and ensure customer satisfaction.
3. **Cleanliness and Hygiene:**
- Maintain a clean and organized workspace, including equipment and serving areas.
- Adhere to health and safety guidelines, including proper food handling and sanitation.
4. **Efficiency**
- Work quickly and accurately during busy periods to keep up with customer orders.
- Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
5. **Product Knowledge:**
- Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions.
- Make suggestions and upsell additional items when appropriate.
Qualifications for Barista
- High school diploma or equivalent.
- Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.
- Passion for coffee and tea, with a desire to learn about different types of beverages.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Attention to detail for beverage preparation and presentation.
- Basic math skills for handling cash and making change.
- Willingness to follow company recipes and standards.
As a Cashier at Macao Imperial Tea, your primary responsibility is to handle customer transactions accurately and efficiently while providing excellent customer service.
Responsibilities
1. **Transaction Handling:**
- Accurately process customer orders, including ringing up purchases, handling cash or card payments, and providing change.
- Ensure that all transactions are completed promptly and accurately.
2. **Customer Interaction:**
- Greet customers in a friendly and welcoming manner.
- Answer customer questions about the menu, pricing, and promotions.
- Provide excellent customer service and address customer concerns or issues.
3. **Order Coordination:**
- Communicate orders to the kitchen or barista staff and ensure that orders are prepared correctly.
- Confirm that customers receive the correct items.
4. **Cash Register Maintenance:**
- Maintain the cash register and handle cash in accordance with company policies.
- Balance the cash register at the end of each shift.
Qualifications for Cashier
- High school diploma or equivalent.
- Previous cashier or customer service experience is a plus.
- Excellent interpersonal and communication skills.
- Accuracy and attention to detail in handling transactions.
- Basic math skills for cash handling and making change.
- Ability to operate a cash register or point-of-sale system.
- Friendly and professional demeanor with a customer-focused attitude.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php645.00 per day
Benefits:
- Flextime
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
